North Judson Officials Receive Preliminary Info About Paying Bills Online

Posted on September 25, 2018
Author Jacque Ryan, WKVI

Now that North Judson Officials are talking website design, members asked Billing Clerk Jennifer Vanek to look into the possibility of paying bills online. She provided some of the information she found at last week’s town council meeting.

Vanek said while researching the options, she found something that would work called Invoice Cloud. She noted that it would be a fee-based system. In order to utilize a debit or credit card, a $2.95 flat fee would be assessed along with a 95 cent fee for electronic checks. She said customers can set up reoccurring payments or sign up for auto pay.

Additionally, customers have the option to sign up for paperless billing. This would help save the town money on postage and paper.

Vanek mentioned that this option would allow customers to view the payments they’ve made and those that are due. She explained, “Just like your NIPSCO, Century Link, or anybody you set up an account with you can go online and look at your statements, you can see everything.”

Vanek noted that if a customer’s payment gets rejected, the Town is charged $15 fee that they then collect from the customer. She asked Town Attorney Justin Schramm if an existing fee would cover that charge. Schramm noted that the fee ordinance would need to be amended to reflect this specific penalty fee.

No official actions were taken but this is an option that officials plan to keep in mind as they start to create the town’s website.

North Judson Billing Clerk Recognized During Town Council Meeting for Census Assistance

Posted on June 23, 2018
Author Jacque Ryan, WKVI

North Judson Councilwoman Jane Ellen Felchuck took a moment during Monday night’s council meeting to express her gratitude toward a town employee for their assistance with a recent project.

When it came time to discuss additional business deemed necessary by the council, Felchuck thanked Town Billing Clerk Jennifer Vanek for helping with a census-related report that needed to be submitted.

She commented, “I would like to commend Jennifer for all the help for that census thing. She stepped up and just took over and it was done. I asked her how it was going the other day and she said ‘Oh, I sent it in.’ Well, thank you Jennifer!”

Felchuck noted that it certainly wasn’t an easy task so she wanted to be sure that Vanek was recognized for her hard work. Council President Wendy Hoppe added that Jennifer always does a good job.